Terms & Conditions
Introduction:
These terms and conditions govern your use of our website; by using our website your accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
You must be at least 18 years of age to use our website. By using our website and agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.
By placing an order on the Lavenders Of London website you are agreeing to the terms and condition of sale listed below.
Goods And Services:
Lavenders Of London warrants that all goods promoted for sale are of satisfactory quality. Sizes, specifications, images and ideal uses are not intended to be binding and are only intended to give a general description and possible use of the product. Lavenders Of London does not take responsibility for products not meeting the exact dimensions and specifications listed on the website. All product images are for illustrative purposes only, Lavenders Of London does not take responsibility for the product not meeting the exact specification/colours set out by the product descriptions and imagery.
Pricing, Availability And Information:
All prices listed on the website are in pound sterling and inclusive of VAT charged at 20%.
All products offered for sale are subject to availability.
Lavenders Of London reserves the right to make any alterations to the price of the products listed for sale and the delivery charges on the website without prior notice.
In the unlikely event that there is an error in the pricing of the goods on order we will contact you as soon as possible to reconfirm that the price is acceptable before dispatch.
Ordering:
When you receive confirmation of your order via email, this is to indicate that we have received your order. This does not indicate that a contract exists between us. A contract will only exist when your order has been accepted an an invoice has been sent to you (This will be enclosed on delivery of your goods).
You are responsible for ensuring the accuracy of your order.
In the event that an item is unavailable for dispatch, we will contact you as soon as possible. You will be given to choice to cancel/amend your order if you would rather not wait.
Lavenders Of London will always contact you regarding any problems prior to dispatch.
Payment:
You may pay using Visa credit, Visa debit, MasterCard credit, MasterCard debit, JCB, Visa electron or maestro. No other forms of payment are accepted.
Lavenders Of London must receive full payment for goods ordered and any applicable delivery charges before the order can be dispatched.
Security:
Lavenders Of London take every precaution to protect your personal data. We use the services of a payment merchant (WorldPay) to make sure that all card transaction are completed through a secure and encrypted facility.
Cookies:
Our website uses cookies. Cookies are used on this website to keep track of your basket. You can turn off cookies by going to 'Tools > Internet Options > Privacy and selecting to block cookies. Please be aware that if you do this you will be unable to use any part of our website that uses cookies.
Our Details:
Company Address: Lavenders Of London, Unit 12 The Metro Centre, St John's Road, Isleworth, Middlesex, TW7 6NJ
Telephone Number: 0208 568 5733
Email Address: info@lavendersoflondon.com
Company Registration Number: 3971252
Company's Registered Office Address: 20 Charlwood Place, West Street, Reigate, Surrey, RH2 9BA



